End of Support for Selected Android Devices (Jan 20th, 2023)

End of Support for Selected Android Devices (Jan 20th, 2023)

Hello, fellow Dinosaur Trainers,
Please be informed that we will soon discontinue support for Jurassic World: The Game on these selected Android devices for stability purposes:

Samsung Galaxy A02
Samsung Galaxy A51
Samsung Galaxy A32
Samsung Galaxy A12
Samsung Galaxy A52
Samsung Galaxy A52s 5G
Samsung Galaxy A10
Samsung Galaxy A31
Samsung Galaxy S20 FE 5G
Samsung Galaxy Tab A7
Samsung Galaxy Tab A7 Lite
Samsung Galaxy A21s
Samsung Galaxy A50
Samsung Galaxy A01 Core
Samsung Galaxy Tab E 9.6
Samsung Galaxy A20e
Samsung Galaxy A02
Samsung Galaxy J6+
Google HP Chromebook x360 11 G1 EE
Google Samsung Chromebook 3
Google Samsung Chromebook Plus V2
Redmi 9
Redmi 9A
Redmi Note 11
Motorola Moto E7
Motorola Moto G Pure
Alcatel Apollo_8_4G_TMO
Digma Plane 1584S 3G PS1201PG
OPPO A16 CPH2271

As we want to provide an optimal gaming experience, we strongly encourage players to log into their game on a supported device to resume their progress.

Please note that accounts linked to Facebook, Sign In with Apple, or Google Sign-In can be transferred by logging in on a supported device. Guest players can also contact our support staff at support+jurassicworld@ludia.com with their Support Key to transfer their account to a supported device.

We advise not sending multiple emails as it may cause delays in receiving a reply.


As always, thank you for your understanding and continued support!

The Jurassic World: The Game team